Privacy Policy

Effective Date: May 18, 2026

Publisher: Meigen Creative L.L.C.

Address: 30 N Gould St Ste R6, Sheridan, WY 82801, United States

This Privacy Policy applies to all products and services provided by MeiGen (referred to as "we" or "this website"), including our design tool plugins (Figma, MasterGo, Pixso) and our AI Image Gallery at meigen.ai. We understand the importance of personal information to you and will make every effort to protect your personal information securely and reliably. Please carefully read and understand this Privacy Policy before using our products or services.


1. What Information We Collect

Our Commitment: We collect only the minimum information necessary to provide our services

  • Email Address: Collected for account login, security alerts, transactional emails (such as billing confirmations), and marketing communications about features, promotions, and updates. You may opt out of marketing emails via the unsubscribe link in each email; you will continue to receive service-related emails;
  • IP Address: We log signup and access IP addresses for security, fraud prevention, and abuse mitigation;
  • User Identification: We record user names/IDs for account management and service provision;
  • Purchase Records: We record payment transactions and credit consumption for billing purposes only;
  • Uploaded Images: User-uploaded reference images are permanently deleted from our servers when users delete their generation records;
  • Generated Images: AI-generated images are removed from our servers when users delete their generation records. CDN cached copies may persist for up to 7 days before expiring;
  • Indexed Content (AI Image Gallery only): We index publicly shared AI artwork from third-party platforms (currently X/Twitter) via their official APIs or public endpoints to power our prompt gallery. The original creator retains all rights to their content. Creators or rights holders can request removal by emailing support@meigen.ai or support@aidesigntools.icu;
  • Prompts and AI Assistant Logs: The text prompts you submit are stored alongside your generations so you can revisit them. For AI assistant features (AI Edit, image-to-prompt, prompt enhancement), we additionally keep detailed call logs (input, instruction, model output, timing) for up to 90 days to debug issues and improve the system. This content is not used to train our own AI models; transmission to third-party AI providers for inference is described in Section 2 below;
  • Technical Logs: Basic service operation logs that contain no personal identity information.

Clear Statement: We do not share or sell your email to third parties for marketing. We do not request precise location, names, phone numbers, or ID numbers; IP addresses are recorded for security and abuse prevention purposes.


2. How We Use Collected Information

  • Provide Services: Usage records are used for normal service operation and accurate credit deduction;
  • Service Optimization: Anonymized usage statistics help us improve product functionality and performance;
  • Technical Support: Technical logs help us troubleshoot and fix service issues;
  • Data Protection: All information is used solely for the service itself, never for marketing or third-party sharing.

Important Commitment: We do not sell your personal data to third parties for advertising. We may send marketing emails about features, promotions, and updates to your account email; you can opt out at any time.

Third-Party AI Processing: Your prompts, reference images, and generated content are transmitted to third-party AI providers for inference. Each provider handles data according to its own privacy and data retention policies. We recommend avoiding submitting confidential information.


3. Information Sharing and Disclosure

Our Commitment: We do not share, sell, or transfer any user information

  • Basic Principle: We will not share user information with any third-party companies, organizations, or individuals;
  • Service Providers: We use third-party cloud infrastructure, payment processors, AI model providers, email delivery services (such as Resend), and advertising platforms (such as Google Ads, which receives hashed/pseudonymized email for conversion measurement) to operate the service. Each provider handles data under their own published terms and privacy policies; we do not authorize these partners to use your data for their own marketing;
  • Legal Requirements: Only when explicitly required by law may we need to cooperate with law enforcement agencies to provide relevant information.

Special Statement: We will never use user data for advertising, marketing, or any commercial third-party cooperation purposes.


4. Data Retention Policy

User-Controlled Data Deletion: We give you full control over your data. When you delete your records, the data is permanently removed from our servers.

  • Uploaded Images: User-uploaded reference images are permanently deleted when you delete your generation records;
  • Generated Content: AI-generated images are permanently deleted when you delete your generation records;
  • Indexed Content: Publicly indexed AI artwork remains available until the creator requests removal through our customer service email;
  • Prompt and Account Data: Prompts are retained alongside your generations; you can delete them at any time. Account information (email, user ID) is retained while your account is active;
  • AI Assistant Logs: Detailed logs from AI Edit, image-to-prompt, and prompt enhancement calls (inputs, model outputs, timing) are retained for up to 90 days and then automatically purged;
  • Technical Logs: Anonymous technical logs are retained for troubleshooting purposes only.

Data Recovery: Once you delete your generation records, the associated images are permanently removed from our servers and cannot be recovered. Please save any important generated content before deletion.


5. Data Security Protection

  • Technical Security: We use industry-standard encryption technology to protect all data transmission and storage, preventing data breaches;
  • Access Control: Strict limits on data access permissions, only necessary technical personnel can access service data;
  • Data Minimization: We only collect the most basic information necessary for service operation, no excess data collection;
  • Regular Audits: Regular security assessments and system updates to ensure data security;
  • Cross-Border Data Transfers: Our service operates on cloud infrastructure primarily located in the United States. By using the Service, you acknowledge that your data is transferred to and processed in the United States and other jurisdictions where our service providers operate;
  • Cookies and Local Storage: We use essential cookies and browser local storage for session management, language preferences, and security. We may also use analytics and advertising cookies to measure service performance and conversions. By using the Service, you consent to such use.

6. Your Rights

We collect minimal personal information and are committed to protecting your privacy. You enjoy the following rights:

  • Service Control: You can stop using our services at any time;
  • Data Inquiry: You can inquire about your usage records stored by us through customer service email;
  • Data Deletion: You can request deletion of your usage records and generated content;
  • Service Transparency: You have the right to understand our data processing methods and service mechanisms.

Simplified Commitment: We keep data collection to a minimum. Your email is only used for login, and you have full control over your uploaded and generated content.


7. How This Policy is Updated

We may revise this Privacy Policy from time to time based on business development and changes in laws and regulations. When this Privacy Policy changes, we will display the updated content through prominent positions on the website, push notifications, messages, or other forms. Please pay attention to Privacy Policy updates to ensure you understand changes in how we handle your personal information.


8. Contact Us

If you have any questions, comments, or suggestions about this Privacy Policy, please contact us at: support@aidesigntools.icu or support@meigen.ai. We will do our best to answer your questions and make adjustments and improvements to the Privacy Policy when necessary.